GoGrowAI Terms and Conditions

1. ACCEPTANCE OF TERMS

These Terms and Conditions ("Terms") constitute a legally binding agreement between GoGrow ("GoGrow," "we," "our," or "us"), a California corporation with its principal place of business at 2100 Palomar Rd. Carlsbad, CA 92011, and any individual or entity ("User," "you," or "your") who accesses or uses the GoGrowAI platform and related services (the "Services").

BY ACCESSING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE SERVICES.

2. DEFINITIONS

2.1 "Authorized Users" means your employees, representatives, consultants, contractors, or agents who are authorized to use the Services and have been supplied user identifications and passwords.

2.2 "Confidential Information" means any non-public information disclosed by either party, including but not limited to: (a) Business strategies, plans, and processes (b) Financial information and projections (c) Strategic analyses, including SWOT analyses (d) Customer and supplier data (e) Product development information (f) Technical specifications and data (g) Any information marked as "Confidential" or which reasonably should be understood to be confidential

2.3 "Customer Data" means all information, data, and materials you or your Authorized Users input or upload to the Services.

3. USE OF SERVICES

3.1 Account Registration. To access the Services, you must create an account by providing accurate, complete, and current information. You are responsible for: (a) Maintaining the confidentiality of your account credentials (b) All activities that occur under your account (c) Notifying us immediately of any unauthorized access (d) Ensuring Authorized Users comply with these Terms

3.2 Acceptable Use. You agree not to: (a) Use the Services for any unlawful purpose (b) Interfere with the operation of the Services (c) Attempt to gain unauthorized access (d) Transmit any harmful code or materials (e) Violate any third-party rights

4. CONFIDENTIALITY AND DATA PROTECTION

4.1 Confidentiality Obligations. Each party agrees to: (a) Protect Confidential Information using the same degree of care used to protect its own confidential information, but no less than reasonable care (b) Not disclose Confidential Information to any third party without prior written consent (c) Limit access to Confidential Information to those who have a need to know and are bound by confidentiality obligations (d) Notify the other party immediately of any unauthorized disclosure (e) Return or destroy all Confidential Information upon request or termination

4.2 Strategic and Financial Information. We acknowledge that strategic and financial information requires heightened protection. For such information, we will: (a) Maintain strict access controls (b) Encrypt data in transit and at rest (c) Log all access attempts (d) Provide audit trails upon request (e) Limit internal access to essential personnel

5. DATA HANDLING AND DELETION

5.1 Data Control. You retain all rights to your Customer Data. We will: (a) Process data only as instructed by you (b) Implement appropriate security measures (c) Not use data for any purpose other than providing the Services (d) Not sell or share your data with third parties

5.2 Data Deletion. Upon your request, we will: (a) Initiate deletion of your data (b) Complete deletion within 72 hours (c) Remove data from all backups and archives (d) Follow our standard deletion procedures

5.3 Backup Handling. We maintain secure backups with: (a) Encrypted storage (b) Access controls (c) Regular testing (d) Documented retention periods (e) Secure deletion procedures

6. SECURITY COMPLIANCE

6.1 Security Framework. We maintain a comprehensive security program including: (a) Access controls (b) Encryption standards (c) Regular security assessments (d) Employee training (e) Incident response procedures

6.2 Compliance Monitoring. We regularly: (a) Conduct security assessments (b) Update security measures (c) Train personnel (d) Review and update procedures (e) Monitor for compliance

7. INDEMNIFICATION

7.1 Our Indemnification. We will defend, indemnify, and hold you harmless from claims arising from: (a) Our breach of these Terms (b) Our violation of applicable laws (c) Infringement by the Services of third-party rights

7.2 Your Indemnification. You will defend, indemnify, and hold us harmless from claims arising from: (a) Your use of the Services (b) Your Customer Data (c) Your violation of these Terms or applicable laws

8. LIMITATION OF LIABILITY

8.1 Our aggregate liability for any claims arising from these Terms shall not exceed the amount you paid for the Services in the six (6) months preceding the claim.

8.2 Neither party will be liable for indirect, incidental, special, or consequential damages.

9. MODIFICATIONS TO TERMS

9.1 We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Services.

9.2 Your continued use of the Services after such notification constitutes acceptance of the modified Terms.

10. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles.

11. CONTACT INFORMATION

For questions about these Terms, contact us at: Email: [email protected] Address: 2100 Palomar Rd., Carlsbad, CA 92011 Phone: 760.822.1054